Mailbox and User Settings
Managing User permissions, creating SPF records, spam and SMTP settings
- How mailboxes work in Help Scout
- How to consolidate mailboxes
- Create and Manage User Accounts
- Change User roles and mailbox permissions
- Forward email aliases to one mailbox
- Use an SPF record to help with email delivery
- Using DKIM to help with email delivery
- Using DMARC to help with email delivery
- Send messages using Google oAuth
- Custom SMTP settings
- Gather feedback with Satisfaction Ratings
- Creating a mailbox auto reply
- Setting up mailbox signatures
- Add an image to your mailbox signature
- Track message views with Open Tracking
- Conversation Lock options
- Create a conversation with pre-filled data
- Mailbox Confirmations
- When to set up a new mailbox
- Invalid Connection Settings