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Mailbox and User Settings

Managing User permissions, creating SPF records, spam and SMTP settings

  • How Mailboxes Work in Help Scout
  • How to Consolidate Mailboxes
  • Create and Manage User Accounts
  • User Roles and Permissions
  • Forward Email Aliases to a Mailbox
  • Use an SPF Record to Help With Email Delivery
  • Use DKIM to Help With Email Delivery
  • DMARC and Help Scout
  • Use Google OAuth to Send From Help Scout
  • Use SMTP to Send From Help Scout
  • Gather Feedback With Email Satisfaction Ratings
  • Create a Mailbox Auto Reply
  • Create and Manage Mailbox Signatures
  • Add an image to your mailbox signature
  • About Open Tracking
  • Conversation Lock options
  • Create a conversation with pre-filled data
  • Create and Manage Mailboxes in Help Scout
  • When to Set up a New Mailbox
  • Invalid Outgoing Email Settings
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Categories

  • Getting Started
  • Account Management
  • Reporting
  • Copying Email to Help Scout
  • Working with Conversations
  • Productivity
  • Mailbox and User Settings
  • Mobile Apps
  • Integrations
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