Productivity
Workflows and views, add tags, respond to email notifications, search
- Get Started With Workflows
- Workflow Conditions and Actions
- Prevent Duplicate Replies With Collision Detection
- Keep Track of Aging Conversations
- Manage Help Scout Notifications
- Respond to Email Notifications to Take Action in Help Scout
- Search in Help Scout
- Create and Manage Tags
- Create and Manage Saved Replies for Fast Answers
- Work With Variables
- Create an Inbox Auto Reply
- Keyboard Navigation
- Work With Custom Fields
- Custom Fields Templates and Scenarios
- Create and Manage Teams
- Manual Workflows
- Automatic Workflows
- Search Filters With Operators
- AI Summarize
- Use AI Assist in Help Scout