Productivity
Workflows and folders, adding tags, responding to email notifications, searching
- Get Started With Workflows
- Workflow Conditions and Actions
- Create Folders Using Workflows to Organize Conversations
- Prevent duplicate replies with Traffic Cop
- Keep Track of Aging Conversations
- Managing Help Scout notifications
- Respond to email notifications
- Searching in Help Scout
- Email commands
- Filtering conversations by assignee
- Add and Manage Tags
- Create Saved Replies for Fast Answers
- Working with variables
- Creating a mailbox auto reply
- Keyboard shortcuts
- Work with Custom Fields
- Custom Fields templates and scenarios
- Work with Teams
- Manual Workflows
- Automatic Workflows