Get your Help Scout account set up in just 6 simple steps.
Managing your account, creating new Users, pricing details, exporting data
Reporting features, metric definitions, use case scenarios
Creating auto-forwarding rules, connecting contact forms, delivery errors
Replying to conversations, forwarding messages, merging duplicates, and more
Workflows and folders, adding tags, responding to email notifications, searching
Managing User permissions, creating SPF records, spam and SMTP settings
Check in on your mailboxes, manage conversations, collaborate with your team
Connecting your Help Scout account with your favorite apps and services
Jumpstart guide, advanced Beacon settings, modes
Proactively send targeted, in-app notifications to your customers.
Learn about chat availability, saved replies, notifications, and assignments
Setting up collections and categories, creating new articles, and using Docs search
Using a custom domain, sorting content, and managing multiple sites
Docs style guide, adding responsive video, syntax highlighting, and more