Details to help you get started making the most of Help Scout's features
11 articles
Managing your account, creating new Users, pricing details, exporting data
31 articles
Reporting features, metric definitions, use case scenarios
11 articles
Creating auto-forwarding rules, connecting contact forms, delivery errors
24 articles
Replying to conversations, forwarding messages, merging duplicates, and more
28 articles
Workflows and folders, adding tags, responding to email notifications, searching
25 articles
Managing User permissions, creating SPF records, spam and SMTP settings
22 articles
Check in on your mailboxes, manage conversations, collaborate with your team
4 articles
Connecting your Help Scout account with your favorite apps and services
36 articles
Jumpstart guide, advanced Beacon settings, modes
22 articles
Proactively send targeted, in-app notifications to your customers.
16 articles
Learn about chat availability, saved replies, notifications, and assignments
10 articles
Setting up collections and categories, creating new articles, and using Docs search
10 articles
Using a custom domain, sorting content, and managing multiple sites
12 articles
Styling your Docs articles and sites
8 articles