Get your Help Scout account set up in just 6 simple steps.
2 articles
Managing your account, creating new Users, pricing details, exporting data
25 articles
Reporting features, metric definitions, use case scenarios
12 articles
Creating auto-forwarding rules, connecting contact forms, delivery errors
18 articles
Replying to conversations, forwarding messages, merging duplicates, and more
25 articles
Workflows and folders, adding tags, responding to email notifications, searching
22 articles
Managing User permissions, creating SPF records, spam and SMTP settings
22 articles
Check in on your mailboxes, manage conversations, collaborate with your team
4 articles
Connecting your Help Scout account with your favorite apps and services
40 articles
Jumpstart guide, advanced Beacon settings, modes
17 articles
Proactively send targeted, in-app notifications to your customers.
3 articles
Learn about chat availability, saved replies, notifications, and assignments
11 articles
Setting up collections and categories, creating new articles, and using Docs search
7 articles
Using a custom domain, sorting content, and managing multiple sites
9 articles
Docs style guide, adding responsive video, syntax highlighting, and more
10 articles