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Reporting

Reporting features, metric definitions, use case scenarios

  • Understanding reports in Help Scout
  • Use Views to Filter Reporting Data
  • Reporting Definitions and Scenarios
  • Reports: All Channels
  • Reports: Email
  • Reports: Chat
  • Reports: Phone
  • Reports: Company and User
  • Reports: Happiness
  • Reports: Docs
  • Report on Custom Fields
  • Export Reporting Data
  • What's New with Channel-based Reports

Categories

  • Getting Started
  • Account Management
  • Reporting
  • Copying Email to Help Scout
  • Working with Conversations
  • Productivity
  • Mailbox and User Settings
  • Mobile Apps
  • Integrations
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