Working with Conversations
Replying to conversations, forwarding messages, merging duplicates, and more
- About the Waiting Sort
- Search in Help Scout
- Customer Properties
- About Default Folder Views in Help Scout
- Troubleshooting Conversations in Needs Attention and Bounces
- Troubleshooting Outbound Email Delivery Issues
- What's New With the Conversation Editor
- AI Summarize
- Use AI Assist in Help Scout