Auto-forwarding From Bluehost to Help Scout
First things first: Make sure you have your Help Scout email address ready. Check out Find Your Help Scout Email Address if you don't know it.
Head to your Bluehost account and choose Advanced to navigate to your cPanel dashboard. Click on the Forwarders icon under the Mail section.
Click Add Forwarder.
Enter the email address you want to forward to Help Scout. In this example, we want to forward firstname.lastname@example.org, so we typed in support to the Address to Forward: field and chose jgclothing.co from the Domain list. Next, paste your Help Scout email address in to the Forward to Email Address field. Click the Add Forwarder button.
Pat yourself on the back because you deserve it! Feel free to click away from the confirmation message at any time.