Auto-forwarding From Namecheap to Help Scout


First things first: Make sure you have your Help Scout email address ready. Check out Find Your Help Scout Email Address if you don't know it. 

From your Namecheap dashboard, click on Domain List in the left sidebar menu.

Click on the domain you'd like to modify and click on the Manage button.

Scroll down to the Redirect Email section, and click on the Add Forwarder button.

Enter your alias (for example, for, you'd type in help) into the Alias field, and paste the Help Scout email address into the Forward To field. Click the green checkmark to save your changes.

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