Auto-forwarding From Namecheap to Help Scout

1

First things first: Make sure you have your Help Scout email address ready. Check out Find Your Help Scout Email Address if you don't know it. 

2

From your Namecheap dashboard, click on Domain List in the left sidebar menu.

3

Click on the domain you'd like to modify and click on the Manage button.

4

Scroll down to the Redirect Email section, and click on the Add Forwarder button.

5

Enter your alias (for example, for help@jgclothing.co, you'd type in help) into the Alias field, and paste the Help Scout email address into the Forward To field. Click the green checkmark to save your changes.