Filtering conversations by assignee
Folder-specific assignee filtering allows you to quickly view conversations assigned to anyone on your team. Any folder with an Assigned To column (Assigned, Closed, Workflows folders) can be filtered by assignee. Simply click on the Assigned To column header and select someone from the dropdown.
With the assignee filter applied, you'll see conversations assigned only to that person. You can still sort conversations by the other columns if needed. To remove the filter, just click the blue X next to the assignee name.