Add Beacon to Your Website or App
Beacon provides on-demand FAQs, chat, and an email contact rolled into one helpful widget. To add Beacon to your website or web based app, just create a new Beacon or grab the installation code from the Beacon you want to use, and pop that into your website or app. Our SDKs will help your mobile developers add Beacon to your mobile apps too.
In this article
Get the Installation Code
Click the Copy button to copy the entire code you see there to your clipboard.
Add the Code to Your Site
Add that code to your website's code on any pages where you want Beacon to appear. It's that simple!
You will need to know how to add that to your site's code to do that of course, so if that doesn't sound so simple to you, reach out to the person or team responsible for maintaining your website and send them that code. You'll even find an option to email it right from the page where you would copy the code as noted above — just click the link to Send Instructions link you see just above the code.
Note: The Beacon installation code should only be added one time to any page on a site; you cannot initialize more than one Beacon at a time.
If you used a website builder rather than working with a developer or IT team, we can offer a little more help! Below you'll find guides for some of the most popular website builder platforms that will walk you through placing the default Beacon install code in your site to appear on the whole site.
Choose your platform below:
There are quite a few different plugins available that can handle this for you so you can pick the one that suits your own needs the best. If you're not sure how to get moving there, Simple Custom CSS and JS might be a good place to start. (Note: Help Scout is not affiliated with that plugin or the developer of it in any way. If you need help with the plugin, you'll want to reach out to their support forum.)
Kajabi has an article to help you add custom code to a Kajabi site here: How to Add Custom Code to Your Page. You should be able to paste in the Beacon code following their directions — if you need further help, their support team would be able to assist from there.
Help Scout Docs Site
Check out Manage Docs Contact With Beacon for more on how to configure the Beacon that's built into Docs.
Add Beacon to a Mobile App
We've made it quick and easy for your mobile development team to add Beacon to your mobile apps. Just point your mobile developers over to the Beacon for Mobile Developer Documentation.
Customizing Your Beacon
Website or web based app
For some ideas on customizations you might want to try, check out Advanced Beacon Customization.
Check out Customizing the Mobile SDKs for documentation and guidance.