Add Beacon to Your Website

Beacon provides on demand FAQs, chat, and an email contact rolled into one helpful widget you can plug right into your website or web based app. 

In this article

Before you dive in!

Have you set up a Mailbox? You'll need to set up a Mailbox before you get started with Beacon. You can read our guide on how to set up your first Mailbox here.

Create a Beacon

1

Launch the Beacon builder under Manage → Beacon to create your all-in-one embeddable chat, email contact, and knowledge base widget. Customize to match the color scheme of your website, and decide if you want to use for Email, Docs, Chat, or a any combination of those three! 

2

Once you’ve got your Beacon just the way you want it, it’s time to copy the embed code to your website. You can continue to tweak your Beacon in Help Scout and all updates will be automatically reflected on your website as they are saved. 

Website Builder Guides

We've put together guides for some of the most popular website builder platforms. If you're using any of these platforms and need step-by-step, choose your guide below!

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