Constant Contact

Constant Contact is a tool for businesses to manage their email newsletter and customer marketing. Their suite of products not only includes email marketing, but also event registration, surveys and promotions. The Help Scout app instantly connects your customer to their Constant Contact profile. You can see the lists they are subscribed to and have one-click access to the Contact Management screen in Constant Contact. Here's a snapshot of what it looks like in Help Scout:

Activation instructions 

Log in to Constant Contact with your Mashery account. If you don't have an account just yet, click  here to create a Mashery account with Constant Contact. 

Register your application (Help Scout) with Constant Contact. Fill out the form will the following values: 

Just leave everything as-is on the second half of the registration form. You don't want to change any of those defaults! Read and agree to the terms of service, then click on the Register Application button.

You'll need an access token to make things click. Head over  here and copy the Key value in to the text field next to the Get Access Token button on  this page, then click on the button. We're going to need the key value again before we're finished, so copy it somewhere for quick access.

After clicking the Get Access Token button, you'll be redirected to a Constant Contact login/registration page. You can either sign in to your existing account, or if you don't have an account, you can create one from that page. After you're logged in, click on the Generate Access Token link.


On the next page, you'll be prompted to grant access to Help Scout. Click the Allow button! You'll be redirected once more to a page containing your new access token. Copy your token and head over to Help Scout.


From Help Scout, install the Constant Contact app to wrap up. Paste your API key (referenced in the first step) and your access token in to the corresponding fields. Select which mailboxes you'd like to connect, then hit the Save button. 

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