Connect Shopify With Help Scout to View Order Info in the Sidebar

Shopify provides your business with everything needed to start selling online. You have full control over the design of your store, can accept secure payments for your business, and have access to 24/7 support by phone, chat or email.

Install the Shopify app for Help Scout and you'll be able to import customer contact information (email address and physical address), view key metrics (lifetime value, annual value and average order value) and display up to 10 of your customer's most recent orders right in the customer sidebar. You can also access order details or the customer's Shopify profile in a single click. Check out the snapshot below to see how it'll look in your account:

Activation Instructions

1

Head to Manage > Apps > Shopify in Help Scout. Click Install from Shopify in the left sidebar. 

2

Click Add app from the Shopify app store page you land on. 

3

Choose or add the Shopify account you want to connect, then click Install app. 

4

Choose the Help Scout mailboxes where you'd like to see the Shopify sidebar appear in conversations.