Help Website Visitors with AI
Meet AI Answers. Powered by OpenAI, it uses your own website as well as your Docs knowledge base to provide instant, accurate responses to common questions within a small widget placed on your site (which we call Beacon). Help people right in the moment they need it the most, like having a member of your team available to answer questions 24/7 on your website. And if that isn't possible? Human help is just two clicks away.
With AI Answers, only your information and words are used to help visitors to your website. And it can be up and running in a matter of minutes, not days. It's your words, at work, up to your high standards.
What Is a Resolution?
When a visitor to your website is helped by AI Answers, we call that a resolution. A resolution is a single AI Answers session that is resolved without help from a human.
After the trial period is over, you will only be charged for a resolution when AI Answers provides a response to the question asked, or if the site visitor does not ask for additional help after the last AI response.
How are Resolutions Billed?
There is a three month trial period for AI Answers, and when that is over you will be billed $0.75 per resolution each month. You will only be charged once per session, even if AI Answers replies to multiple questions during that session.
We will not charge you for a resolution when AI Answers greets your website visitor or asks a follow-up question but doesn’t give a full answer or the person requests more help.
Want to explore further? Check out these resources:
Classes
- AI Answers live class
- Live webinar with usage examples on December 10: Register