Translate Beacon Words and Phrases
Easily translate or customize the words and phrases in your Beacon to match your brand’s tone and speak directly to your audience, no matter their language.
This article shows you how to use the Translate feature to change any or all of the labels in your Beacons to ensure you're speaking to your visitors in the way that fits with you.
Head to Manage > Beacons > [Choose Your Beacon] > Edit Beacon > Translate to find these settings.
In this article
Choose a Language Other Than English
Beacon defaults to using English, but it's quick and easy to automatically translate all of the labels found in Beacon to a different language.
Choose a language from the dropdown list translate all Beacon labels to that language. You can override any of the automatic translations by changing the label individually.
Translate Individual Labels
Use the Translate options to set labels to fit your organization. For example, the Beacon defaults to labeling suggested articles Instant Answers — maybe it makes more sense for your Beacon to label that spot as Knowledge Base.
The accordion menu displays each group of Beacon labels, organized by the area of Beacon where they appear.
Click the group name to expand the section containing the label you wish to change and enter the text you want to display.
The preview Beacon will show your changes as you type.
Click Save when you are finished editing labels.
Common Questions
Do I need to reinstall my Beacon code after making these changes?
No, all changes made in the Beacon builder are automatically pushed out to your Beacon. No coding changes necessary!
Can I translate a single Beacon into multiple languages?
Not at this time. However, you can create separate Beacons for each language you wish to serve. All plans except for the Free plan offer unlimited Beacons.