Trello Power-Up

The  Help Scout Power-Up shows up-to-date information about conversations attached to a card. Linking relevant conversations to Trello cards is a great way to keep track of feature requests, bug reports, or other discussions that might be related to cards you're working on. 

Activation Instructions

1

Log in to Trello, open the board you want to use the power-up with, then open the board menu on the right-hand side of the page. Click on the Power-Ups option. 

2

Scroll down and locate the Help Scout power-up. Click on the blue Enable button. 

3

Click the cog icon, then click Edit Power-Up Settings

4

You'll need to link Help Scout mailboxes to the Trello board you're working in. Click the Add Mailbox button. 

5

Click the Link Your Help Scout Account button to authorize Trello. 

6

A new window will pop-up, asking you to confirm API access. Click the Authorize button. 

7

Head back to the integration settings menu to select a mailbox. Once you've linked a mailbox, set up is finished. 

Power-Up Options

You can attach conversations by tag, conversation number, or via the other assignee routes available in the drop down menu. Open a Trello card, then click on the Help Scout button under the Power-Ups section to get started. 

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