Translate Docs Words and Phrases

For our friends around the globe that speak languages other than English, we have some helpful features to aid in translating your Docs (and aspects of it) into the language of your choice. This article is all about how to translate your Docs site(s) and articles. 

In this article

Translating Docs Phrases

All labels and informational text in your Docs site is available for translation. Each Docs site has its own translation settings which allows you to maintain a separate Docs site for each language you would like to publish in. 

You can also use this feature to simply change the wording on the site if you would prefer different phrases. For example, you can change Search the knowledge base to Search the Help Center if that works better for you.

Head over to Manage > Docs and click the Translate tab in the left menu. Enter the translation or text that you would like to show on your Docs site. Click Save at the bottom of the page when you're finished. 

Weglot Integration

The folks over at Weglot built out an integration to dynamically and easily translate the content on your Docs site with a quick click of a button! Once you've got everything set up and running, Weglot will automatically translate your site for you, so no need to set up separate sites for each individual language that you need to support. Translated articles are indexed by search engines, so the integration is SEO-friendly out of the box. Check it out in action below.

Transifex Integration

Our friends over at Transifex also have an integration that translates your public Docs sites in a jiffy. Simply install the app in Help Scout, go through the setup process, and once you're up and running, Transifex will automatically collect content from your Docs site for translation - no coding required! You can poke around on a sample site here or check out a quick snippet of it in action below.

Still stuck? How can we help? How can we help?